On November 14, 2011, UNITE HERE Local 40 members in Vancouver, BC, ratified a new union contract with the Hilton Metrotown Hotel by 89%. The new contract includes historic housekeeping workload relief language–the best in Canada–as well as key improvements to banquet workers’ compensation, pension contributions and wage increases for all Hilton workers.
The Hilton agreement achieves a new standard for hotel contracts in the Metro Vancouver area.
UNITE HERE’s housekeeping workload goals are always to make this work safer and more sustainable. The Hilton room attendants are now leading the way in this effort. Their new contract improvements include better access to supplies and equipment, a reduction in the number of floors housekeepers must travel daily, the strengthening of fair of assignment of work and no new duties assigned to room attendants without the Union’s consent.
Banquet department improvements include an increase in service charges and better transparency of banquet gratuities.
Additional hotel-wide contract improvements include a reduction in the number of hours required for health care coverage, pension contribution increases and significant wage increases.
The new contract was achieved through the hard work, organization and militancy of the Hilton Metrotown rank and file commitee leaders and their co-workers. The housekeeping and banquet departments were able to raise the bar for contract language in their areas by a high level of organization and mobilization of their co-workers.
On the way to achieving their historic contract, Hilton workers from all departments rallied at the hotel, delegated management, signed petitions, wore buttons and voted to strike by 92%
Hilton Metrotown workers received key support during their contract campaign from many loyal customers at the Hilton, including labour unions, progressive poltical leaders and community organizations. We encourage everyone to patronize the Hilton Metrotown.