On Wednesday, November 16, 2005, the workers at the Fairmont Royal York voted to ratify a renewed three-year collective agreement. It covers virtually all the frontline service staff -" 850 cooks, stewards, room attendants, housepersons, servers, laundry, bell, door, valet, switchboard and bartenders. "This agreement is good for Royal York workers, good for the city’s hotel industry and good for Toronto. It contains a fair wage increase, excellent benefits, a more humane workload, and the promise of better jobs for current and future hotel workers," says Paul Clifford, President, UNITE HERE Local 75.
Wage increases ranged from 9.3% to 10.5% over three years, with the lowest paid non-gratuity classifications getting the larger raises. In response to the Union’s "Stop the Pain" campaign, the workload for room attendants was reduced and Health and Safety provisions strengthened. The Fairmont Royal York contract sets new, higher standards for thousands of the city’s hotel workers.